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Glossary

Carrier Lock

A carrier-locked phone is tied to one network and won't accept SIMs from other providers until it's unlocked.

A carrier-locked phone (sometimes "network locked") is restricted by software to accept SIMs only from a specific network. If you bought a phone bundled with a contract, it may be locked to that network's SIMs.

UK rules

Since December 2021, UK carriers are required by Ofcom to ship phones unlocked — so any new contract phone from EE, O2, Three, Vodafone or their MVNOs should already work with any UK SIM.

Older phones

Phones bought before December 2021 on contract may still be locked. You can request an unlock from the original carrier — it's free and usually takes a few days.

How to check

Try inserting a SIM from a different network (or scan a Fuse eSIM QR). If you see "SIM not supported" or "Network Locked", your phone is locked. Otherwise, you're good.

See also

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